Q:Are you a factory manufacturer or a trading company?
A:Manufacturer :100%. Located in Shenzhen for more than 20 years.Welcome to our company!
Q: How about the sample policy?
A: We can provide samples free of charge, but you need to pay the cost and freight.
Q: Can you make my designs?
A: Yes, customer design,especially OEM/ODM, is welcomed. Please feel free to send us your design at AI file to my email address
Q:How to make sure high quality ?
A:For bulk order,we will send you the sample to check before mass production.We'll send you the latest videos and pictures at any time. If there is any quality problem,we will make it again for free and then send it to you, but the freight needs to be paid by the buyer.
Q: Do you have stock? When can I get it if I pay?
A: For stock items, we can send out within 48 hours.
For items not available, we need about 10-20 working days to make and it also depends on your order quantity.
Q: What is your MOQ? Can I mix different styles to a start order?
A: MOQ is different depending on the product. Different moqs for different products.
Q: Why your price on website is not same as real price?
A: The price on the website is only a rough quotation.Many factors such as quantity,material cost and exchange rate will affect the price, so the real price will be subject to our final confirmation.
Q: How can I place orders?
A: Type, quantity and size are basic elements.Customer must give us these information for PI making.Any doubts, please contact with us.
Q: Can I get refund? If yes, then how?
A: If we make your order wrong in color, size and design, then we will produce again for free or you can ask for refund for this order.
Q: What is the payment method?
A: We accept T/T, L/C, Western Union, Paypal,Credit Card etc.
